Privacy Policy

    Doc24Hr India Private Limited (hereinafter accredited as “Doc24Hr”) operates the website This website administers the services of various Teleconsulting for patients in collaboration with various Doctors, E Clinic partners, Hospitals, Nursing Homes, and Medical Stores equipped with various Teleconsulting facilities provided by various healthcare providers.

    This webpage is used to acquaint website visitors with the privacy policy of our website. The privacy policy may include information such as the collection, use, and disclosure of personal information if anyone decided to use our service. If you choose to use our services, then you agree to the use and disclosure of information concerning this privacy policy. The personal information that we amass is used to provide you with a better service. The terms that we use in this privacy policy have the same meaning as in the terms and conditions of our website. These terms are accessible to all unless otherwise defined in this privacy policy.


    We may make changes or modifications to our privacy policy from time to time. Any changes or modifications that we make will be effective instantaneously once we post the revision on the website. Please check the revision date at the top of this webpage to actuate whether the privacy policy has been modified or not since you last reviewed it.


    Doc24Hr acquiesces various third parties and servers, ad agencies, ad technology vendors, and research firms to provide advertisements to the users. This may include data such as third-party banners, contextual advertising, and content created or contingent by an advertiser which is also known as “Advertisements” or “Advertising”. The advertised content shall be demarcated and differentiated from Doc24Hr content. Doc24Hr does not use this personally identifiable information to target Ads.

    We share your personally identifiable information only with the registered specialist or hospitals with Doc24Hr. This personally identifiable information is shown only when you are referred to a specialist with your consent.

    The Doc24Hr content is available on the website, including without limitation, text, copy, audio, video, photographs, illustrations, graphics, and other visuals, is targeted at the general public for informational purposes only, and does not establish professional medical advice, diagnosis, treatment or endorsement of any kind. Furthermore, the details regarding the process of generating and analyzing the Doc24Hr content are detailed in this editorial webpage.


    To endeavor you with an exceptional user experience, while using our service, Doc24Hr may require you to administer us with certain personally identifiable information. This may include information such as your name, phone number, postal address, etc. This personal information that we gather will be used to identify or contact you.


    Doc24Hr does not collect any personal information from those who visit the website unless a visitor is uploading data on Doc24Hr. In this case, we may store your email and/or phone number to associate your uploaded data with you. We ensure that the data you upload is anonymized before any usage on our website.


    When you contact us by email or by any other communication media, we may retain that information to respond to your request and improve our services.

  10. LOG DATA:

    We want to notify you that whenever you visit our service, we collect the information that your web browser sends to our server which is known as Log Data. This Log Data may include information such as your computer’s Internet Protocol (i.e. IP) address, browser version, pages of our service that you visit, the time and date of your visit, the time spent on those webpages, and various other statistics. We will use this log information to aid diagnose problems with our server and administering our website. This log information may also be used to accumulate broad demographic information.


    When you use Doc24Hr with a browser or mobile device. You can enter a location or explicitly acquiesce Doc24Hr access to your location. Doc24Hr may collect and store that information for providing your location-specific information for a better user experience.


    We may retain the information we collect from you in our system indefinitely. If you would like information deleted, then you may request deletion by emailing us at our email id i.e.

  13. COOKIES:

    “Cookies” can be accredited as files with a small amount of data. These cookies are generally used as an anonymous unique identifier. These cookies are sent to your web browser from the website that you visit and are stored on the hard disk of your computer. Our website can use these “cookies” to save information locally on your computer to enhance your services. You have the choice to accept or refuse these cookies of the website. If you choose to refuse our cookies, then you may not be able to use some portions of our E Clinic services.


    We use location information, the drug information you view on our website, and the referrer information for tracking the information. But if you are a registered user of our website, we provide you with better, faster service, particularly for recurring visits. We also use referrer information to generate group numbers on coupons for tracking purposes.


    If you receive any unsolicited email that appears to be from us or from one of our members i.e. the mail that requests your personal information (such as your credit card, login, or password), or that asks you to verify or confirm your account or any other personal information by clicking on a link. Then that email was likely to be sent by someone trying to unlawfully obtain your information, cited as a “phisher” or “spoofer”. As we do not ask for this type of information in an email. So, do not provide such information or click on the link. Please contact us at if you get an email like this.


    We work hard to safeguard your data from unauthorized access, collection, use, disclosure, copying modification, disposal, or similar risks. We maintain industry-standard security measures to protect the sensitive data of your website. If you register to authorize an account or to receive any price alerts, then your password is also enciphered. Although we will exercise legitimate care in providing secure transmission of information between your computer and our servers. We cannot ensure or warrant the security of any information accrued to us over the internet. We accept no liability for any such unintentional disclosure of personal information. While security cannot be assured, we strive to safeguard the security of your personal information and are constantly reviewing and enhancing our information security measures.


    Our website contains hyperlinks and pointers to other websites maintained by third parties. The links that we provide are for your reference only. We do not control, operate or endorse information, products, or services of such third-party websites and are not responsible for their content. Many third-party websites have privacy policies that differ from ours. Other websites may follow various other rules regarding the use or disclosure of the personally identifiable information that you submit to them. This privacy policy is designed to cover our website and does not cover any other website. We make every endeavor to keep your information secure. We do not authorize the privacy policies of other websites. We embolden you to read the privacy policies or statements of the other websites also which you browse.


    We would like to receive your comments and questions about this Privacy Policy or any other matter you have regarding our website. Please email us your comments or questions at our email id i.e.


    Your use of our website, including any dispute concerning the privacy of your information, is subject to this Privacy Policy and the Terms of Use posted on our website.


    We reserve the right to terminate or suspend your usage of this website instantaneously if we find that you are violating our privacy policy. So, we earnestly request you respect the privacy and secrecy concerns of others. The jurisdiction of any breach or dispute arising from the privacy policy shall be at the High Court of Delhi.
  21. CONTACT US: 
    any queries or doubts, please feel free to contact us at
    Contact Number – +91-9999441955
    Postal Address – House No 160, 2nd Floor, Jhilmil Colony, Pratap Khand,
    Vishwakarma Nagar, Delhi 110095

    I (Doctor/ECP/Patient) hereby declare that I have read and understood the term and conditions. I give my consent without any external pressure or influence from others.
    By using our Doc24Hr platform (Website and App), you are accepting the practices set out in this privacy policy and terms and conditions.

Contact Us:

Doc24Hr India Private Limited
Customer Care – +91 9999-44-19-55
Whatsapp +91 9999-44-19-55
Telegram :- +91 9999-44-19-55
Website –
Email –
Address :- 160, Pratap Khand, Vivek Vihar, Delhi-110095

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